© 2015 seeChange Psychology & Consultancy. All rights reserved.
© seeChange Psychology & Consultancy 2015
All material on this website is copyright.
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The content of this website contains general reference information only and is not intended as a substitute for professional advice. While every effort has been made to ensure the accuracy of the information in this site, no guarantee can be given that the information is free from error or omission. We do our best to provide you with information that we think is relevant to your needs. The content on this website, however, may not be complete, up-to-date or current in all cases, and not all topics are covered.
When you use the seeChange Psychology & Consultancy website, you do so at your own risk and thereby we waive your rights to seek compensation for damage or loss from any party associated with this website. We shall not be liable (including liability for negligence) for any damages (including without limitation, direct, indirect, punitive, special or consequential) whatsoever arising out of a person’s use of, access to or inability to use or access this website.
Links to external websites are intended for information purpose only. We cannot guarantee or completely verify the accuracy of the information found on those sites. If you visit those sites it is your responsibility to make decisions regarding the content obtained on those sites. We exclude all liability for any negligence, loss, expense or damage arising from your use of third party sites.
seeChange Psychology & Consultancy does not offer crises or emergency services. You do require an appointment to access our services and this may involve a waiting period. If you are concerned about the safety of self and others;
• Call an ambulance 000
• Go to the Accident & Emergency Department of your local public hospital
• Phone the mental health crisis team (who can be contacted via your local public hospital)
• Phone someone you trust, no matter what time of day it is
• Phone a 24/7 crisis hotline including:
Lifeline - 13 11 14
Kids HelpLine (5-25yrs) – 1800 551 800
Salvation Army 24hr Care Line – 1300 363 622
NSW Domestic Violence Line – 1800 656 463
During consultations information about you is recorded to assist in remembering what you have said. The information is stored either electronically in a password protected and encrypted format and/or notes are hand written and kept in a locked filing cabinet.
If another clinician has referred you it is standard practice to write back to that person and inform them you have accessed our service.
With your permission it is sometimes helpful for us to write or contact other people who are involved in your care.
With your permission we may also use your contact details to inform you about our services.
We respect the privacy of people under 18 years of age however the information you give us may be discussed with your parents or guardians without your consent if this is deemed necessary for your ongoing safety and well-being.
If we have concerns about your safety or the safety of others including children with whom you have contact we are required by law to do whatever is necessary to ensure the safety of all concerned.
This may mean revealing some or all of the information you have given us.
In some circumstances files may be subpoenaed by a court of law in which case we are legally obliged to hand over your file notes. This usually only occurs where the clinical interaction is related to legal proceedings such as claims for compensation, hostile custody disputes, criminal activity and so on.
On some occasions we may seek advice from respected colleagues so as to provide the best possible level of therapy, assessment and diagnosis. We may also discuss various cases (DE identified) for the purpose of professional development.
When enrolling in a program all participants are requested to agree to a verbal confidentiality contract. Despite introducing these guidelines we can’t be held responsible for other group participants discussing who attends group programs and what is spoken about during these sessions.
All information provided about organisations to build tailored programs will remain confidential and actively destroyed or De identified once no longer in use.